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Charging port repair in Richmond, CA
Cable has to sit at just the right angle? Phone won’t charge at all? Check this before you buy another charger.
Not sure what’s wrong? Text us a photo of the damage and we’ll take a look.
Real photo from our bench
- Price before any work You know the cost first
- Nothing without your OK You decide, every time
- Warranty explained Before you pay
- Open 7 days Inside Hilltop Mall
Signs you need this
- Only charges at a certain angle
- Charging cable feels loose
- Phone doesn’t react when plugged in
- Charges very slowly
Before you come in, try a different cable and a different charger. Lint from pockets and bags packs into the port more often than you’d think, and sometimes cleaning it is all it takes. If it still won’t charge, bring it in and we’ll look.
How we fix it
- Clean and inspect Pocket lint is often the problem. We check and clean the port first.
- Find the real cause We check the port, the connection and the battery, so you only pay for what’s actually wrong.
- Repair or replace the port If cleaning doesn’t fix it, the charging port is replaced, with a price agreed first.
- Test charging and data We test charging with a cable and check the data connection too.
What affects the price
- Your exact model.
- Whether the port sits on a separate part or is built into the main board.
- Any liquid damage around the port.
Call 415-444-6959 or book online with your model and we’ll give you a price before any work starts.
Repair it or replace it?
Before you buy a new phone because it “won’t charge”, get the port checked. It’s often a small fix.
Before you come in
- Back up your phone if you can, to iCloud, Google or a computer.
- Take off the case and screen protector.
- Have your passcode handy so you can check everything works with us after the repair.
- Bringing a laptop or tablet? Bring the charger too.
The short version
- Price
- Call for a quote
- Time
- We’ll give you an estimate once we’ve seen the device
- Warranty
- We go through it with you before you pay
- Where
- Hilltop Mall, Richmond, CA
From our bench
Real repairs from our shop at Hilltop Mall. No stock photos.
What customers say on Google
Read what customers say about their repairs, straight from our Google Business Profile.
Questions about charging port repair
Is it the port or the battery?
The symptoms overlap, so we check both. You’ll only pay for the fix your phone actually needs.
My phone charges wirelessly but not with a cable. What does that mean?
That usually points to the port or the cable rather than the battery.
Can I clean the port myself?
Gently, with a wooden toothpick and good light. Don’t use metal, liquids or compressed air pushed hard into the port.
How do I know it’s not just the cable?
Try a different cable and charger first. If it still won’t charge, bring the phone in.
Where to find us
Hilltop Mall, Richmond, CA
Hilltop Mall is right off I-80 in Richmond, an easy drive from San Pablo, El Sobrante, Pinole, Hercules and El Cerrito.
| Monday to Friday | 9 AM to 6 PM |
|---|---|
| Saturday | 10 AM to 6 PM |
| Sunday | 10 AM to 6 PM |
Broken device? Bring it in.
Come by Hilltop Mall in Richmond, CA, call us, or book online. We’re open seven days.