Inside Hilltop Mall, Richmond, CA

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Back glass repair in Richmond, CA

The front looks fine but the back is spiderwebbed. It happens a lot with glass-backed phones.

Not sure what’s wrong? Text us a photo of the damage and we’ll take a look.

iPhone back glass held in a repair clamp

Real photo from our bench

  • Price before any work You know the cost first
  • Nothing without your OK You decide, every time
  • Warranty explained Before you pay
  • Open 7 days Inside Hilltop Mall

Signs you need this

  • Cracks on the back panel
  • Loose or chipped glass around the camera
  • Sharp edges you can feel

A cracked back doesn’t always stop the phone working, but it lets in dust and water and can be sharp. Tell us the model and we’ll quote it.

How we fix it

  1. Check the damage We check the back glass, the camera lenses and the frame.
  2. Confirm the price You get the price for your model before we start.
  3. Replace the back The cracked back is removed and the frame is cleaned before the new back goes on.
  4. Test it Wireless charging and the cameras are checked before you pick it up.

What affects the price

  • Your exact model. On some phones the back comes off easily, on others it takes much more work.
  • Whether the camera lens glass is damaged too.
  • Any bend or damage to the frame.

Call 415-444-6959 or book online with your model and we’ll give you a price before any work starts.

Repair it or replace it?

A cracked back doesn’t always stop the phone working, but it can keep spreading, cut your hand and let in dust and moisture.

Before you come in

  • Back up your phone if you can, to iCloud, Google or a computer.
  • Take off the case and screen protector.
  • Have your passcode handy so you can check everything works with us after the repair.
  • Bringing a laptop or tablet? Bring the charger too.

The short version

Price
Call for a quote
Time
We’ll give you an estimate once we’ve seen the device
Warranty
We go through it with you before you pay
Where
Hilltop Mall, Richmond, CA

From our bench

Real repairs from our shop at Hilltop Mall. No stock photos.

What customers say on Google

Our reviews live on Google

Read what customers say about their repairs, straight from our Google Business Profile.

Questions about back glass repair

Can I just put a case over it?

You can, but the cracks can keep spreading and let in dust and moisture.

Will wireless charging still work?

We test wireless charging after the repair, before you pay.

Where to find us

Hilltop Mall, Richmond, CA

Hilltop Mall is right off I-80 in Richmond, an easy drive from San Pablo, El Sobrante, Pinole, Hercules and El Cerrito.

Monday to Friday9 AM to 6 PM
Saturday10 AM to 6 PM
Sunday10 AM to 6 PM

Broken device? Bring it in.

Come by Hilltop Mall in Richmond, CA, call us, or book online. We’re open seven days.