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Phone data transfer and recovery in Richmond, CA
Moving to a new phone, or trying to get photos off a broken one. Tell us what you need to keep.
Not sure what’s wrong? Text us a photo of the damage and we’ll take a look.
Real photo from our bench
- Price before any work You know the cost first
- Nothing without your OK You decide, every time
- Warranty explained Before you pay
- Open 7 days Inside Hilltop Mall
Signs you need this
- Getting everything onto a new phone
- Phone won’t turn on but the photos matter
- Screen is dead and you can’t reach your data
We can’t promise we’ll recover everything from a damaged device, and we’ll say so up front. The sooner you stop using a damaged phone, the better the chance.
How we fix it
- Tell us what matters Photos, contacts, messages? Knowing what you need helps us focus.
- Check the device We check whether it powers on and what’s damaged.
- Talk through the options You’ll know the chances and the price before we try anything.
- Get your data back to you We agree the best way to hand your data back, like moving it to your new phone.
What affects the price
- How badly the device is damaged.
- Whether it still powers on.
- How much data you need back.
Call 415-444-6959 or book online with your model and we’ll give you a price before any work starts.
Repair it or replace it?
The less a damaged phone is used, the better the chance of getting your data back. Turn it off and bring it in.
Before you come in
- Back up your phone if you can, to iCloud, Google or a computer.
- Take off the case and screen protector.
- Have your passcode handy so you can check everything works with us after the repair.
- Bringing a laptop or tablet? Bring the charger too.
The short version
- Price
- Call for a quote
- Time
- We’ll give you an estimate once we’ve seen the device
- Warranty
- We go through it with you before you pay
- Where
- Hilltop Mall, Richmond, CA
From our bench
Real repairs from our shop at Hilltop Mall. No stock photos.
What customers say on Google
Read what customers say about their repairs, straight from our Google Business Profile.
Questions about data transfer & recovery
Can you move everything to my new phone?
Bring both phones and we’ll talk through the best way.
Is data recovery guaranteed?
No. We’ll be honest about the chances once we’ve seen the device.
Where to find us
Hilltop Mall, Richmond, CA
Hilltop Mall is right off I-80 in Richmond, an easy drive from San Pablo, El Sobrante, Pinole, Hercules and El Cerrito.
| Monday to Friday | 9 AM to 6 PM |
|---|---|
| Saturday | 10 AM to 6 PM |
| Sunday | 10 AM to 6 PM |
Broken device? Bring it in.
Come by Hilltop Mall in Richmond, CA, call us, or book online. We’re open seven days.